Sr. Training Specialist in Tempe, AZ at Voya

Date Posted: 10/12/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    1401 South 52nd Street
    Tempe, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/12/2018

Job Description

As part of the application process, a candidate account is required to log in and view application(s).  Please be sure to check email regularly for information regarding our employment process.

THIS POSITION IS LOCATED IN OUR NEW TEMPE, AZ LOCATION


Voya Financial is expanding our footprint in The Grand Canyon State and we are HIRING!

Imagine the career possibilities with a Fortune 500 Retirement Services Company that is consistently recognized by their employees and the marketplace – Certified as a ‘Great Place to Work’ by Great Place to Work Institute, World’s Most Ethical Companies by Ethisphere Institute, World’s Most Admired Companies by Fortune magazine, Fortune’s 2018 list of the World’s Most Admired Companies- just to name a few of the reasons why ‘We Are A Different Kind of Company’.

To learn more about our amazing culture, our dedication to local communities, competitive benefit packages and our commitment to our employees visit us at www.voya.com/careers.

PROFILE SUMMARY

Assess training needs, Design, Deliver and measure impact of training for business partners, Lead training projects for enterprise business specific initiatives.  Assists in onboarding and coaching Training Specialists.  Works with business partners to solve problems that impact training of employees.

ROFILE DESCRIPTION

Provide formal coaching to staff and business partners  with pre-identified objectives and measurable outcomes Design curriculum, job aids, and manuals to meet training outcomes as defined by needs assessment Develop and mentor Training Specialist, deliver key content around ADDIE model Demonstrated ability to meet deadlines and juggle multiple projects in a very fast-paced and ever changing environment Design and facilitate departmental training and other customized programs utilizing a systematic internal consulting process Follow up with customer to assess further needs, and outcomes of training Facilitate communication among employees and management. Facilitate process design sessions with business partners and leaders. Act as lead person for identifying best practices Oversees and leads updating of all material in core curriculums on an annual basis Cross Trained in several functions, business lines, across organization. Drive strategy in project execution by managing sub-project deliverables around process design, training design, delivery, and measurement.

KNOWLEDGE AND EXPERIENCE

  • Bachelor’s degree or equivalent
  • 4-6  years training experience
  • Excellent written and oral communication skills
  • Leadership skills
  • Relationship Building Skills
  • Business Acumen
  • Complex problem solving skills
  • Series 6 licenses as required

#CB

Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.