Sr Business Development Spec in Des Moines, IA at Voya

Date Posted: 2/12/2018

Job Snapshot

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Job Description

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Profile Summary

The Technology Specialist will be responsible for the support and growth of the financial planning and advice applications for Voya Financial Advisors (VFA).

Profile Description

Document business and functional requirements; assist in creation and implementation of business and functional requirements across Voya Financial Advisors platform solutions. Requires coordination across various operational and IT groups. Create and execute user acceptance testing (UAT) plans, coordinating with various operational and IT groups as needed. Manage vendor relationship meetings, inclusive of agreements, amendments and statements of work. Conducts end user walk throughs, documents results and any known issues Assists the production support team with research and tracking of issues Analyzes impact of any changes or enhancements to applications and business partners Liaison between IT, key business stakeholders and technology vendors  - translating complex technical language and business terminology Process improvement/workflow enhancements for Advisory applications including but not limited to trading and billing platforms Other duties and projects as assigned.

Knowledge and Experience

College degree or equivalent work experience, ideally from financial services or broker dealer industry Expert with  application design lifecycle Project management experience, specifically process, systems and workflow enhancements Critical decision making Clear and effective communication with internal/external partners Comfortable with self-learning Persistent problem solver Customer focus with passion for excellence

Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.


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