Sr. Administrative Assistant in Braintree, MA at Voya

Date Posted: 4/2/2018

Job Snapshot

Job Description

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Profile Summary:

Enhance the effectiveness of the department by performing a wide range of administrative  and general support duties in a fast-paced, ever changing environment.


Profile Description:

  • Serve as the contact person for communication and follow-up on internal and external contacts
  • Anticipate needs and/or next steps on current and upcoming projects
  • Maintain and coordinate schedules and calendar
  • Organize and make all arrangements for meetings initiated by the Senior Vice President, obtaining discussion material in advance of meetings
  • Develop and maintain periodic reports for management and meetings as requested
  • Screen incoming mail, phone calls and correspondence; directly resolving issues, if possible, and knowing when to seek guidance
  • Coordinate business travel arrangements
  • Work with a high degree of autonomy and responsibility
  • Provide back-up administrative support for the department staff
  • Track department employees’ PTO use during calendar year
  • Initiate and/or assist in the organization and planning of special projects or events
  • Responsible for understanding and complying with firm policies and procedures while performing the role outlined above

Knowledge & Experience:

  • College degree or equivalent work experience
  • Minimum 5 years administrative support experience
  • Strong computer proficiency in Microsoft Word, Excel, and Powerpoint, Adobe Professional
  • Excellent organizational skills with attention to detail
  • Strong written and verbal communication skills
  • Teamwork and interpersonal skills
  • Strong problem solving skills

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Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.