Senior IT Release Manager in Windsor, CT at Voya

Date Posted: 11/12/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    1 Orange Way
    Windsor, CT
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/12/2018

Job Description

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Position Summary:

Voya has an opening for a Sr. IT Release Manager.  The Release Manager ensures coordination of all enhancement and project requests supported by a system release with members of the Business, IT, and Project Management areas; ownership of all key activities surrounding applicable releases.

Position Description:

  • Organize, direct, and manage activities for building and maintaining application / software releases for their promotion to the production environment across multiple application suites.  
  • Interact with large multidiscipline teams in a matrix management organization.  The disciplines include Operations, BSA, QA, developers, infrastructure, and senior business & IT leaders. 
  • Oversee the actual installation window and ensure any fallout items are identified, tracked and resolved during the post installation phase. 
  • Responsible for communication plans of scope and change control management with stakeholders and team members. 
  • Meet monthly or quarterly with Business Leaders to review priorities for future work
  • Work with managers of application suites to confirm there are resources available to implement the release.   If there are resource issues, the release manager escalates to appropriate senior leaders for follow up.
  • Ensure there is technical support available to assist technical resources during the installation time frame including pre & post activities.
  • Responsible for overall reporting within a given release and escalates as appropriate.
  • Other duties as assigned
Knowledge and Experience:
  • Bachelor’s degree, or equivalent experience
  • Minimum of four years related IT experience – preferably systems release and/or project management
  • Strong verbal, written and interpersonal skills
  • Strong organizational skills
  • Ability to build relationships with various stakeholders in a matrix environment
  • Flexibility and adaptability to changing priorities
  • Exposure to automated testing tools, process management tools and change management

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Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.