Senior Claims Specialist - Stop Loss in Minneapolis, MN at Voya

Date Posted: 3/2/2018

Job Snapshot

  • Employee Type:
  • Location:
    20 South Washington Avenue
    Minneapolis, MN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

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Profile Summary

Voya Financial located in Downtown Minneapolis is looking for a Senior Claims Specialist to join our Stop Loss Claims department. In this role the Claims Specialist will assist with the processing and payment of claims and work collaboratively with a peer group. Our ideal candidate is going to have previous claims processing/paying experience in a Stop Loss, medical or healthcare organization. This role requires an ability to critically think through scenarios.

Profile Description

  • Analyze and determine claims payment in an accurate and timely manner
  • Maintain excellent working relationships with internal and external customers
  • Lead problem solving in a team environment
  • Other duties and projects as assigned.

Knowledge & Experience

  • 1+ year of claims of insurance experience
  • Effective customer service skills
  • Microsoft Office Suite
  • Proven analytical and problem solving skills and attention to detail
  • Strong oral and written communication skills
  • Ability to multi-task and prioritize workload in a workflow environment

Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.


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