Senior Billing Coordinator in Minneapolis, MN at Voya

Date Posted: 4/19/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    20 South Washington Avenue
    Minneapolis, MN
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    4/19/2018

Job Description

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Job Profile

Voya Financial in Downtown Minneapolis is looking to hire a Senior Billing Coordinator for our Premium Administration team. Our ideal candidate is going to be someone with a background in accounting or finance and 2+ years of experience or equivalent education. A large portion of this role is spent interfacing with the client, so strong written and verbal communication is required and moderate knowledge of Microsoft Excel is preferred.


Job Description

  • Process more complex billing transactions.
  • Verify that clients are paying correct rates and research discrepancies. Notify client of any outstanding dues or credits.
  • Set up new cases for premium journaling process. Ensure that first month’s premium is received.
  • Prepare statements and client correspondence. Verify that statements are correct.
  • Serve as a resource for questions and problem solving regarding premium payments. Provide guidance to more junior billing associates.
  • Review monthly Financial, Suspense, and Past Due Grace reports, taking necessary action for correction. May participate in an annual audit of premiums paid.
  • Other duties as assigned

Knowledge & Experience

  • 2 + years of comparable work or comparable education
  • bachelors degree in in finance or accounting preferred

In addition, candidates identified as top talent for Voya will possess the following critical skills:
• Customer Focused: Passionate about delighting customers and offering unique solutions that exceed expectations.
• Critical Thinking: Ability to reach well-reasoned solutions and solve problems through a thoughtful process of analyzing data.
• Team Mentality: Partner effectively to drive and execute on common goals.
• Business Acumen: Appreciate and understand the financial services industry.
• Learning Agility: Open to new ways of thinking and acquiring new skills to retain a competitive advantage.

At Voya, we have identified the following critical skills which are key to success in our culture:
• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.


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Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.