Salesforce Product Owner in Minneapolis, MN at Voya

Date Posted: 2/12/2018

Job Snapshot

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Job Description

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Profile Summary:

Voya Financial in Downtown Minneapolis is looking for a Salesforce Product Owner that will be working within a Sales, Operations & Sales force development team to drive through sales efficiency & sales effectiveness initiatives. The primary focus of this role is to deliver process and platform improvements that ensure the best return from the overall business (sales or customer) ecosystem. You will ensure that maximum business value is consistently reflected in a well maintained backlog that reflects prioritization based on the key business drivers of improving operational efficiency to drive revenue and increase customer engagement.

Profile Description:

  • Collaborate with sales & operations leadership to understand business vision; ensure that the operations & application team understands the vision for the system and are aligned around the key measures of success.
  • Conduct detailed analysis in order to priorities the operations development backlog while
  • ensuring all stakeholders are aligned at each stage of the decision and development lifecycle.
  • Define and Develop solutions for key initiatives on the Commercial Operations roadmap, working closely with the business leadership team to priorities implementation.
  • Manage the product lifecycle, supporting key commercial stakeholders in the development and qualification of business requirements, procuring internal buy-in for product concepts, and delivering concise product definitions in the form of specification.
  • Assist in product research and business analysis as needed.
  • Responsible for understanding both the technical and business side of the release.
  • Develop and present concise user stories for development while providing a consistent product vision and actionable sprint goals.
  • Act as the stakeholder proxy for the developer and as an ambassador for the solution.
  • Work with the developer and stakeholders to ensure business objectives are met through the technical implementation of the solution.
  • Lead the team in determining the appropriate processes and techniques to ensure effective delivery of the roadmap.
  • Organize and participate in planning and release meetings.
  • Proactively work with stakeholders to create roll out & enablement plans
  • Provide support around the roll-out and adoption of enhancements
  • Ensure key KPIs are tracked and reported back to stakeholders, pre, during & post delivery.

Knowledge & Experience:

  • Commercial or operational background, with a proven track record in managing Salesforce and CRM product development projects from inception to delivery
  • Excellent stakeholder management
  • Evidence of successfully driving a full end-to-end product lifecycle in an Agile environment
  • Excellent communication and presentation skills
  • Ability to build and maintain effective working relationships across departments
  • Excellent analytical skills
  • Experience working in a fast-paced digital environment
  • Experience working with JIRA or an alternative project management product
  • Degree level or equivalent


Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.


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