Intelligent Process Automation Engineer in Jacksonville, FL at Voya

Date Posted: 2/12/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    2/12/2018

Job Description

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Position Summary:


Voya Financial is looking for an Intelligent Process Automation Engineer to work in any of the corporate Voya locations. This individual will be responsible for implementation of robotic process automation technology.  The engineer will work closely with our business partners to vet future candidate processes for automation capability.  As we move to a federated model, the engineer will develop and implement a training and certification process for our business partners.  Additionally a successful candidate will assist in the creation of a Center of Excellence (COE) in collaboration with the broader Intelligent Process Automation team.  In conjunction with partners in IT, Risk, etc, the COE will be responsible for creating and executing the strategy for Process Automation  as well as developing the road map for future technologies such as machine learning and cognitive processing.  The COE will serve as a centralized team for IPA to start, including process and robotic delivery.  As we move to a federated model, the COE will own standards, governance, training certification and oversight of RPA and IPA.


Position Description:

  • Analyzes business processes and identifies automation opportunities
  • Recommends approach and strategy based on process analysis
  • Works closely with automation team and business partners to capture application requirements to transfer to automation opportunities
  • Creates Voya’s implementation and operating model for Robotic Process Automation solutions
  • Develops internal training and certification programs
  • Partners with IT to create and maintain technology roadmap
  • Creates and owns automation transformation roadmap
  • Creates and manages intake of Robotic Process Automation solutions, including decisions around process re-engineering linked to automation solutions
  • Develop standards and Best Practices for Intelligent Process Automation  including governance, operating model and solutions
  • Support team members as they design, build, test and deploy automation solutions using an Agile methodology, ensuring successful solution delivery
  • Provide operational support of new bots
  • Other duties and projects as assigned.

Knowledge & Experience:

  • Strong understanding of Intelligent Process Automation concepts
  • Proven track record of assessment, automation, business process reengineering
  • Experience with Lean or other cultural transformation methodology
  • Knowledge of programing or configuring – automation tools, work flow systems or other technologies
  • Experience with SQL, VB or other programing languages a plus
  • Experience with leading across matrix teams
  • Knowledge of SDLC process and Agile methodologies
  • Has experience developing and delivering formal training
  • Ability to partner with different departments to develop One Voya solutions
  • Experience with market leading Process Automation platforms, deep understanding of technology and architecture concepts preferred
  • Excellent written and oral communication skills, must be able to communicate technical concepts into business terms
  • Knowledge of Robotic Process Automation tools a plus (UiPath or Automation Anywhere)

Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.