Cybersecurity IT Intern in Jacksonville, FL at Voya

Date Posted: 5/17/2018

Job Snapshot

Job Description

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Profile Summary:
Voya Financial is seeking top candidates to join our dynamic and creative IT Security Team in our Jacksonville, FL office.

Profile Description:

The responsibilities include:

  • Using security monitoring tools to review and investigate data security incidents and recommends appropriate corrective actions.
  • Handling Tier 1 level alerts in Splunk via the standard work processes and escalate to Tier 2 teams where applicable.
  • Correlating and analyze events using Splunk Security Information and Event Management (SIEM) tool to detect IT security incidents.
  • Following detailed operational process and procedures to appropriately analyze, escalate, and assist in remediation of critical information security incidents.
  • Triage phishing emails and escalate potential real phishing email to Tier2 team.
  • Triage of SIRT and SOC email mailboxes and route sensitive alerts/questions to Tier2 team for immediate handling.
  • Other duties as assigned

Education and Experience:

  • MIS/Information Systems/IT Security or related majors preferred
  • Rising Junior or Senior preferred
  • Experience in Security aspects of multiple platforms, operating systems, software, communications and network protocols.
  • Strong verbal and written communication skills
  • Positive working attitude
  • Attention to detail


Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.