Claims Specialist in Minneapolis, MN at Voya

Date Posted: 4/12/2018

Job Snapshot

  • Employee Type:
  • Location:
    20 South Washington Avenue
    Minneapolis, MN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

As part of the application process, a candidate account is required to log in and view application(s).  Please be sure to check email regularly for information regarding our employment process.

Profile Summary:

Responsible for interpreting contract language and processing claims, providing high quality service both internally and externally,  consistent with expected regulatory and compliance requirements.

Profile Description:

  • Analyze and determine claims payment in an accurate and timely manner
  • Maintain excellent working relationships with internal and external customers
  • Participate in problem solving activities in a team environment
  • Other duties and projects as assigned

Knowledge & Experience:

  • Minimum 1-2 years post-secondary educations or equivalent experience (minimum 1-3 years claims of insurance experience  for claims examiner)
  • Effective customer service skills
  • Microsoft Office Suite
  • Proven analytical and problem solving skills and attention to detail
  • Strong oral and written communication skills
  • Ability to multi-task and prioritize workload in a workflow environment
  • Medical Terminology for specific roles

Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.