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Stop Loss Cost Containment Support in Minneapolis, MN at Voya

Date Posted: 1/21/2019

Job Snapshot

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Job Description

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Profile Summary

We are looking to fill a Stop Loss Cost Containment Support role to work within Voya Financial' s Stop Loss Claims Department in our Downtown Minneapolis Office. This position is working with TPA reported data and organizing, uploading and arranging data in a production environment. This role will be working within a fast moving, production environment and require experience with Microsoft Excel and Outlook. Our ideal candidate will have experience using Microsoft Excel and Word, as well as Adobe.

Profile Description

  • Enters and/or uploads data files and documents into claim system
  • Assists cost containment clinicians in identifying areas of potential savings through review of TPA reporting
  • Working with other team members to coordinate the management of the shared email box
  • Provides excellent customer service by responding in a timely and appropriate manner to all internal and external customer inquiries
  • Responsible for performing all tasks within department quality and service level agreement standards
  • Other administrative and data coordination activities as assigned

Knowledge and Experience

  • High School diploma or equivalent
  • 1 –2 years of experience in a production environment
  • Good oral and written communication skills
  • PC skills, to include word processing
  • Previous experience with Microsoft Excel and Outlook
  • Previous Insurance or TPA experience preferred



Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.