Enroller-Retire Svcs in San Francisco, CA at Voya

Date Posted: 11/5/2019

Job Snapshot

Job Description

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Profile Description:

  • Deliver on-site education for Plan Sponsor Participants. Conduct educational seminars/webinars focusing on Plan features and investments, as well as general investment-oriented and retirement-related seminars.
  • Meet one-on-one to conduct financial advisory investment counseling sessions with employees and retirees.
  • Interface with Plan Administration, legal counsel, and Plan Sponsors to identify, resolve, and respond to participant issues.
  • Work with Plan Sponsors to increase participation among their employees.
  • Contribute to the development and implementation of presentation material.
  • Assist in scheduling retirement seminars/one-on-one appointments.
  • Maintain compliance with all firm and FINRA regulatory requirements.
  • May provide guidance and training to more junior staff
  • Additional responsibilities may be assigned

Knowledge & Experience:

  • Minimum 3 years of experience in retirement/financial services
  • Bachelor’s degree or equivalent experience
  • FINRA Series 6 or 7 and 63, 65
  • Strong interpersonal & communication skills
  • Identifies and resolves problems in a timely manner; Gathers and analyzes information and develops alternative solutions
  • Looks for ways to improve and promote quality
  • Strong organization skills; demonstrates accuracy and thoroughness
  • Ability to travel 



Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.


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