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Employee Benefits RFP Specialist in Minneapolis, MN at Voya

Date Posted: 2/17/2019

Job Snapshot

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Job Description

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Profile Summary:

Analyzes, researches, and independently responds to Request For Proposals (RFP) from existing and prospective clients for defined Employee Benefits products.  This generally includes standard requests and, to a certain extent, larger and more complex RFP’s that may require additional research and analysis. Supports distribution staff with maintaining broker relationships and proposal responses

Profile Description:

  • Responsible for coordination and completion of the more standard custom Requests for Proposals (RFPs) and, to a certain extent, independently completes or coordinates the completion moderately complex RFPs and consultant questionnaires. 
  • Coordinate and conduct planning sessions with sales representatives, underwriters and appropriate Subject Matter Experts (product, plan administration, implementation, etc.) to address the scope of the RFP, issues, product questions and establish ownership and timeframe for RFP completion.
  • Assess information needs, conduct research and contact functional representatives to retrieve and coordinate all required information and manage RFP process through completion, prior to deadline, including communicating with brokers, vendors, and partners outside of the Company. 
  • Responsible for quality review of drafts and final documents for RFPs, as well as peer reviews if needed.   More senior team members may take on certain additional responsibilities such as assigning work and training responsibilities.
  • Provide flex resources for other teams during non-peak seasons, including attending benefit fairs for new or existing clients. 

Knowledge & Experience:

  • Bachelor’s degree or equivalent 
  • 1- 3 years’ experience is a support role, or equivalent
  • Superior interpersonal skills, with emphasis on providing incomparable partnership
  • Excellent oral and written communication skills, with varying audiences
  • Exceptional organizational skills
  • Ability to handle multiple priorities



Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.