Big Data Solution Engineering Consultant in Windsor, CT at Voya

Date Posted: 12/1/2019

Job Snapshot

  • Employee Type:
  • Location:
    1 Orange Way
    Windsor, CT
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

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Position Summary:

The Big Data Solution Engineering Consultant is a service owner; ultimately responsible for all aspects of service delivery within the Big Data technology tower.  The role provides strategic direction, build and maintain service roadmaps.  Understands and helps recommend or approve cross-industry best practices.   Aligns technology strategy with business strategy and outcomes.  May work with vendor, business, and architecture groups. Unlike the lead engineer, the consultant has subject matter expertise in a number of adjacent stacks and can provide guidance to the vendor on those as well.  The consultant is also responsible for all stacks that comprise a particular technologty tower or service.

Position Description:

  • Key focal point for vendor governance for one or more tower.
  • Has deep understanding on the critical leading indicators that result in SLA or KPI adherence.  Identifies and recommends needed changes in service levels.  Approves SLA/RU accuracy.
  • Provide thought leadership in helping develop technology and business strategy.
  • Design technology roadmaps for presentation to senior IT leaders or business partners; May also be the presenter.
  • Provide leadership and governance to problem-solving activities conducted by vendors, especially where the resolution may involve multiple vendors or internal Voya groups.
  • Provide input and design assistance during the implementation of technical designs and plans by the Supplier(s).
  • Understand and can help lead the vendor through the complex interworking between technology stacks
  • Works on multiple highly complex and interdependent projects simultaneously.  May lead (but not provide project management for) the most complex technical projects.
  • May provide technical leadership or direction to the lead solutions engineer or the solutions engineer.
  • Research of potential system solutions, including evaluating product and vendor products and services.
  • Help vendor identify the root cause of, and recommends corrective actions in response to, system outages or performance issues.  Identifies and may lead opportunities for continuous improvement.
  • Collaborates with Supplier(s) and provides direction on change implementation plans.
  • Works collaboratively with all IT functions.
  • Other duties as assigned.

Knowledge & Experience:

  • Bachelor’s Degree in Computer Science, Engineering and/or 9 or more years of professional IT work experience.  May have an advanced degree.
  • Minimum of 5 years of relevant work experience in the technology tower assigned, with demonstrable work experience in related stacks. 
  • Multiple industry certifications preferred.  

Required skills:

  • Deep expertise in the following technology stacks:

              - Apache Hadoop

              - Cloudera Manager

              - Experience with a Kerberized Cluster

              - Oracle Big Data Appliance

              - Apache Sqoop

              - Syncsort DMX-h

              - AtScale

              - CDSW

              - Platform-specific data storage options (HDFS, object storage)

  • Demonstrated experience working with a vendor in a managed services environment.
  • Architecture Compliance setting
  • Technical domain – industry &  Voya
  • SDLC; Project Management & IT Portfolio Management
  • Change Management, Release Management, Incident Management, & Problem Management
  • Disaster Recovery & Contingency Plan Review
  • Supplier Management (per Tower domain)
  • Supplier technical architecture requirements and technical architecture designs and plans
  • Researching skills
  • Collaboration – internal, external teams & business partners
  • Business Acumen among LOBs(past, current, future goals, strategies and plans)
  • Business relationship management
  • Communication & Problem solving skills
  • Performance management
  • Demand and capacity management

Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills.


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